Welcome to Craftivo! These Terms & Conditions govern your access to and use of our website and the purchase of digital products offered through Craftivo.store.
By accessing our website, placing an order, or purchasing any product, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
Craftivo is an online digital product store that offers downloadable digital resources, including printable kids’ activity worksheets, educational materials, eBooks, templates, and other digital products.
All products are supplied digitally unless a product listing expressly states otherwise. We do not ship physical products for digital-only purchases.
By using this website, you confirm that:
We make reasonable efforts to ensure that product descriptions, previews, images, features, and other information on our website are accurate.
Before purchasing, please review the product listing carefully, including:
Product previews and promotional images are provided to illustrate the product. The actual files and contents supplied will be as described in the relevant product listing.
If a product is materially different from its description, defective, incomplete, or inaccessible due to an issue on our side, please contact us for assistance.
All prices will be displayed on the website before you complete your purchase.
Craftivo reserves the right to correct genuine pricing or listing errors and update prices for future purchases. A price change will not retroactively alter a completed order, except as permitted by applicable law.
If an incorrect amount has been charged or a payment has been processed without successful order confirmation, please contact our support team.
After a successful purchase, your digital product may be delivered through one or more of the following methods:
Delivery is generally intended to occur shortly after successful payment confirmation.
You are responsible for providing a valid email address and maintaining a suitable internet connection and compatible device.
If you do not receive your download link, cannot access the files, or experience a technical issue, please contact us at [shriniwas.pawar28@gmail.com] with your order details.
We will make reasonable efforts to resolve legitimate delivery and access issues promptly.
Because our digital products can generally be accessed, copied, or downloaded electronically, digital purchases are generally not eligible for a change-of-mind refund once the files have been successfully delivered or accessed, subject to the exceptions below and applicable law.
Please contact us if:
We will investigate the issue and, where appropriate, arrange a replacement download, corrected files, technical assistance, or a refund.
Any refund will be processed in accordance with applicable law and the relevant payment provider’s procedures. Approved refunds will generally be returned through the original payment method, where possible.
Nothing in this policy is intended to exclude or limit any consumer right or remedy that cannot legally be excluded or limited.
For refund assistance, contact [shriniwas.pawar28@gmail.com].
Unless a product listing expressly grants broader rights, all digital products sold on Craftivo are licensed for personal, non-commercial use only.
After purchasing a product, you may:
You may not, without our prior written permission:
For educational or classroom use, please follow the specific licence stated on the relevant product page. Do not assume that a personal-use licence permits commercial tutoring, institutional distribution, or classroom-wide reproduction.
All intellectual property rights in Craftivo’s original content, branding, website materials, and product designs remain with their respective owners.
We respect intellectual property rights and expect our customers to do the same.
If you believe any material on our website infringes your copyright or other intellectual property rights, please contact us with the relevant product or page URL, a description of the material, evidence of your rights, and your contact information.
We will review legitimate complaints and take appropriate action where necessary.
You agree not to:
We may restrict or suspend access where reasonably necessary to address suspected fraud, security risks, unlawful activity, or material violations of these Terms, subject to applicable law.
Our website may use or link to third-party services, including payment gateways, email providers, analytics services, and file delivery platforms.
These third parties may operate under their own terms, privacy policies, and security practices.
Craftivo is not responsible for independent third-party websites or services to the extent permitted by law. However, this provision does not exclude any responsibility that we may have under applicable law for services we provide or for which we are legally responsible.
We aim to keep Craftivo.store available and our digital products accessible. However, temporary interruptions may occur due to maintenance, technical issues, internet connectivity, or third-party service outages.
We do not guarantee uninterrupted or error-free access at all times.
If a technical issue prevents you from accessing a product you purchased, please contact us so that we can investigate and provide reasonable assistance.
Our digital products are provided for their stated educational, informational, creative, or other intended purposes.
We do not guarantee any particular educational outcome, developmental result, financial result, or other individual result from using a product.
To the extent permitted by applicable law, Craftivo will not be responsible for indirect or consequential losses arising from the use of the website or digital products.
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any liability or consumer right that cannot lawfully be excluded or limited.
When you use Craftivo.store or place an order, we may collect information necessary to process your purchase, deliver digital products, provide customer support, prevent fraud, and operate our business.
Our collection and use of personal information are explained in our Privacy Policys
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
We may update these Terms & Conditions from time to time to reflect changes to our products, business practices, website features, or legal requirements.
The updated version will be published on this page with a revised effective date.
Changes will apply as permitted by applicable law. Updates will not retroactively remove rights that customers have already acquired under applicable law.
We encourage you to review this page periodically.
These Terms & Conditions are governed by the laws of India, subject to applicable conflict-of-law principles.
Any dispute will be handled by the appropriate courts or forums having jurisdiction under applicable law.
Nothing in this section prevents consumers from exercising any statutory rights or pursuing remedies before a competent consumer dispute redressal authority.
For questions about purchases, digital delivery, refunds, product access, or these Terms, please contact us using the details below.
Brand: Craftivo
Website: https://craftivo.store/
Support Email: [shriniwas.pawar28@gmail.com]
Business/Legal Name: [Craftivo]
Business Address: [vishnu nagar, nanded, maharashtra]
Grievance Officer: [Shriniwas Pawar]
Please include your order number and a clear description of your concern so that we can assist you efficiently.
We will acknowledge and address complaints within the timeframes required by applicable law.
These Terms & Conditions, together with the applicable product listing, Privacy Policy, Refund Policy, and any other policies expressly incorporated into the purchase, form the agreement governing your use of Craftivo.store and your purchase of digital products.
If any provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.